NaitexTech

Refund and Returns Policy

Refund and Returns Policy

At NaitexTech, we strive to ensure that your learning experience is smooth and enjoyable. If for any reason you are not satisfied with your purchase, we want to make it right. Please take a moment to review our refund and returns policy.

1. Refunds for Courses

We offer a 30-day refund policy for all courses purchased on our platform. If you are not satisfied with your course within 30 days of purchase, you can request a full refund.

To qualify for a refund:

  • You must request the refund within 30 days from the date of your purchase.
  • You must have completed less than 20% of the course content (to ensure refunds are not requested for completed courses).
  • Refund requests must be made through our support system by contacting info@naitextech.top

Once your refund is approved, it will be processed and credited back to the original payment method within 7-10 business days.

2. Exceptions

There are a few exceptions to our refund policy:

  • If you have already completed more than 20% of the course content or accessed downloadable resources, a refund may not be granted.
  • If you have previously received a refund for another course, we may limit eligibility for refunds on future purchases.

3. Cancellations

If you wish to cancel your enrollment in a course before starting it, you can do so for a full refund within 30 days of purchase. After this period, cancellations may not be possible.

4. Issues with Payment or Access

If you experience issues with your payment, or if you are unable to access your course content due to technical problems, please contact our support team immediately. We are here to help and will make every effort to resolve the issue as quickly as possible.

5. How to Request a Refund

To request a refund, please follow these steps:

  1. Please write to us at the email address info@naitextech.top .
  2. Provide your purchase details, including the course name and your reason for requesting a refund.
  3. Our customer support team will review your request and confirm the refund within 1-2 business days.

6. Contact Us

If you have any questions about our refund policy or need assistance, please feel free to contact us at info@naitextech.top or through our support page.

We want to ensure you are completely satisfied with your learning experience at [Your Website Name]. Your feedback helps us improve, and we are committed to offering the best educational experience possible.